I was interested to learn about the retail industry from the retail workers point of view. While the author does an adequate job at showing us life on the other side of the cash wrap, there are far too many pages dedicated to the numerous accomplishments of the author. I lost track of how many times she mentioned traveling to over 30 countries, and how she spoke fluent Spanish and French. I quickly became bored reading about how amazing she considers herself. Thoroughly disappointed with this book.